Client Testimonials
Trusted by Leading Surgeons & Specialty Practices.
The doctors and practices we serve describe what a true revenue cycle partnership looks like — in their own words.
-
IV Medical is so much more than a “billing company.” They treat my practice as their own, and their knowledge of the insurance industry is unparalleled.
IV Medical is so much more than a “billing company.” Medical bills cause anxiety for many patients. IV Medical helps patients by explaining their benefits clearly to ensure full transparency. After treatment, there are no financial surprises. The entire company, from top to bottom, treats my practice as their own. They go above and beyond to support my administrative team to allow them to perform at their best. Their knowledge with respect to the insurance industry is unparalleled, which makes the doctor-patient relationship smoother for all involved. I have worked with several other companies and IV Medical is not just a different world, but a different Universe.
Robert G. Marx, MD Chair, Knee Division — Sports Medicine HSS · Hospital for Special Surgery, New York, NY -
From my first day in private practice, Vince and his team made the transition seamless. They’re world-class, relentlessly follow up on every payment, and are fully invested in my success.
Working with IV Medical has been an exceptional experience. From the moment I entered private practice, Vince and his team made the entire transition seamless, and I truly could not have done it without them. They are world-class professionals with an extraordinary understanding of coding, billing, and practice management, and they take a remarkably hands-on and personal approach to everything they do. They are fully invested in the success of my practice, remain in constant communication, and relentlessly follow up on every payment to make sure nothing falls through the cracks. Beyond billing, they have an incredible ability to identify ancillary revenue opportunities and help optimize the practice in ways I never would have recognized on my own. Most importantly, they genuinely care about the practice and our patients. My patients love working with them, my entire practice loves working with them, and the team is simply fantastic: professional, responsive, knowledgeable, and an invaluable partner. I cannot recommend IV Medical highly enough.
Eytan M. Debbi, MD, PhD Hip & Knee Replacement Surgeon HSS · Hospital for Special Surgery -
Carol, Sarah, Cyrissa, Vince and the team are an invaluable extension of our practice — responsive, knowledgeable, and always willing to step in. Trusted partners, not just our billing company.
It is difficult to put into words how grateful I am for Carol, Sarah, Cyrissa, Vince, and the entire billing team. They are truly exceptional and have become an invaluable extension of our practice. Their commitment goes far beyond simply handling our billing—they consistently go above and beyond to support our office, our providers, and, most importantly, our patients. They are responsive, knowledgeable, proactive, and always willing to step in when an issue arises, no matter how complicated. Their dedication and genuine commitment to our practice give us tremendous peace of mind, knowing that we have a team behind us that truly cares about our success and the patients we serve. They are not simply our billing company; they are trusted partners in our practice, and I truly cannot say enough about this incredible team.
Lisa Pugliese Practice Manager, Office of Jonathan Vigdorchik, MD HSS · Hospital for Special Surgery, New York, NY -
IV Medical has been with me since I started my practice, and I’m convinced my success is because of them — decades of skilled billing plus warm, seasoned business advice.
IV Medical Services has been with me since I started my practice. I am completely convinced that because of them my practice has been a success. They have decades of experience, provided me with not only incredibly skilled billing services, but warm, seasoned advice regarding business decisions. From the moment they met me, they “got” me, and understood the goals of my surgical practice. As my practice grew, their strategy for me has evolved, and thanks to them, my business is thriving!
Tessa Hadlock, MD Facial Plastic Surgeon Hadlock Facial Plastic Surgery · Boston, MA -
Vince gave me the confidence and a clear roadmap to launch my practice, and IV Medical handled everything from PLLC registration to credentialing — a true physician advocate and a real partner every day.
Going from being an employed physician to starting my own private practice was intimidating. I still remember a late Saturday night call with Vince Pipia, when I questioned whether I was ready to make the leap. He gave me confidence because he had a clear roadmap, knew the pitfalls, and promised to put a great team around me. I followed his playbook, and IV Medical helped me with everything from registering my PLLC with insurers to credentialing my PAs. Their team quickly became an extension of my office. What I appreciate most about Vince is that he is a true physician advocate. At a time when physicians are being squeezed from every direction—declining reimbursement, increasing administrative burden, and growing complexity—Vince understands how hard doctors work and fights to make sure that work is appropriately recognized and reimbursed. Emma, Maddy, Amanda, Zoila, and Maritza have been absolute rockstars. Emma Lennon, in particular, has helped me understand billing trends and opportunities I never appreciated as an employed physician. If you are a physician considering private practice or looking for a billing partner you can truly trust, I would recommend IV Medical without hesitation. They understand the business, they understand physicians, and they show up like a real partner every day.
Benedict Nwachukwu, MD, MBA Sports Medicine & Hip Preservation Surgeon HSS · Hospital for Special Surgery, New York, NY -
Partnering with IV Medical has been an invaluable asset. They handle every billing and insurance detail with professionalism and care, letting us focus on delivering top-tier orthopedic care.
Partnering with IV Medical has been an invaluable asset to our practice. Navigating billing and insurance can often be complex and stressful for patients, but the IV Medical team handles every detail with exceptional professionalism, accuracy, and care. Their support allows our office to focus on what matters most—delivering top-tier orthopedic care. We truly appreciate their continued partnership.
Frank A. Cordasco, MD Orthopedic Surgeon HSS · Hospital for Special Surgery, New York, NY
